Exclusive Research prepared by the Center for Digital Government
With accelerating retirement rates and tight budgets, local governments are experiencing shrinking staff numbers and larger workloads more than ever before. Increased caseloads and limited resources make it imperative to streamline the case management process.
This special report, based on exclusive research prepared by the Center for Digital Government, demonstrates the power of having an automated case management workflow. Learn how local agencies across the U.S. are combining lean management principles with enterprise content management (ECM) software to mitigate staffing changes and improve government efficiency with limited resources.
You’ll get research-based advice to improve the case management process, including:
Complete the form to download your complimentary copy of this trend report.