White Paper: Establishing More Customer-Focused and Productive Insurance Operations

While improving the customer experience has been the focus of most insurers' digital transformations, those who have gone beyond digitizing information and moved toward automating operations have made greater gains with customer-centricity.

Insurance firms are accelerating innovation and digital transformation to pursue multiple goals and address operational pain points. Read the white paper to learn more.

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This white paper, created using research insights from your peers, explores:

The critical business priorities that are driving digital transformation in the insurance industry

Where insurers are deploying automation today to enhance customer experience and drive operational excellence

How insurers can leverage artificial intelligence to streamline operations

The best strategies for technology adoption across your organization

Work Smarter with Optimized Processes

Design No-Code Workflows

Map out and automate tasks in your manual business processes with a code-free drag-and-drop designer to take an item from “initiated” to “complete.”

Quickly Route Data with Digitized and Automatable Forms

Eliminate paper forms, speed up manual approvals and automatically route completed form information into your CRM, ERP or legacy system.

Gain Actionable Business Intelligence

Use data-based insights from your automated processes to remove bottlenecks and make informed business decisions.

Learn how a Content Services Platform can transform your business

Content Management

Organize data enterprise-wide so the right people can access the right content, whether they’re in the office, working remotely or are a client accessing documents.

Process Automation

Better allocate resources by automating vendor onboarding, accounts receivable, contract management and more—no coding required.

Intelligent Data Capture

Unlock valuable information with AI-capture tools that process high volumes of content, extract data and automatically organize files.

Unify the Systems Your Teams Use Every Day

Unite the applications your teams rely on, such as Salesforce and DocuSign, with the automated processes of Laserfiche Cloud — including direct and custom integrations as well as last-mile integration tools powered by RPA technology.

Automatically Sync Your Data with Direct Integrations

Integrate directly with Salesforce, Dynamics 365, Microsoft 365, DocuSign, Ellucian and Redtail with tailored interactions that reduce development efforts.

Create Custom Integrations that Fit Your Business

Leverage custom integration tools for developers to create synergy with your existing infrastructure and software applications.

Integrate Legacy Systems with RPA

Use workflow bots that capture information from third-party websites, spreadsheets and other applications to integrate legacy and proprietary systems.

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